The Happiness team at Automattic, the team responsible for growing the team of support professionals for WooCommerce, WordPress.com, and the Jetpack family of products, believes that the people we add to our team shape and shift the culture of our company as we grow. We have developed a process to identify very best support people who will excel in the work we do and contribute to our unique culture.
What are the tools and techniques we use during our trial, or audition, to sift through the candidates that reach out to us? How do we guide future colleagues through our unique trial process, identifying those who will excel long term at the work we do? We’ll show you!
About the Speaker:
Karen Arnold works on the Happiness Engineer Hiring team at Automattic, the company behind WordPress.com, Jetpack, and WooCommerce. Before joining Automattic, she worked as a web designer, creating WordPress sites for small business. When not roadtripping in their RV, she and her husband and 4 kids live in Albuquerque. Twitter: @karenalma